Shipping policy

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been dispatched, you will receive a confirmation email with tracking details.

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Free Shipping Australia Wide

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Estimated Delivery Times (Australia)

Please note: delivery times may vary depending on location and external factors such as carrier delays or peak periods.

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Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery.

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Delivery Delays

While we aim to meet estimated delivery times, Deligenza Jewellery is not responsible for delays caused by:

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Incorrect or Incomplete Address

Please ensure all shipping details are correct at checkout.

Deligenza Jewellery is not responsible for orders delayed or lost due to incorrect or incomplete addresses.

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Lost or Damaged Orders

If your order arrives damaged or is lost in transit, please contact us at Deligenzajewellery@gmail.com within 48 hours of delivery so we can assist you.

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Contact Us

If you have any questions about shipping, feel free to contact us at:

📧 deligenza@gmail.com(replace if needed)